All our carers are recruited and trained carefully to the highest possible standards. All staff members are DBS checked to an enhanced level and are fully insured with public liability cover. Our carers always wear a uniform and carry a photographic identification badges with them for added security and peace of mind.
We aim to employ the very best & passionate carers so that you or your relative can enjoy a comfortable care service and build a good relationship.
At Goodluck care we motivate our staff to be:
- Welcoming and friendly.
- Polite and courteous.
- Cheerful and pleasant with an appropriate sense of humour.
- Actively helpful and caring in their approach and attitude.
- Understanding and responsive of the needs and preferences of our clients.
- Respectful of the personality and culture of our clients.
- Happy to listen and talk to our clients.
- Informal where appropriate, efficient and take pride in their work.
- Encouraging of comments, suggestions and complaints, and receptive towards them.
Leading a company is as critical as its operations. To ensure leadership of the required quality at Goodluck care, we have the following:
- A management approach which creates an open, positive and inclusive atmosphere.
- Effective quality assurance and quality monitoring systems.
- Registered Managers who are qualified, competent and experienced for the job roles.
- Accounting and financial procedures which will safeguard the clients’ interests.
- Understanding and responsive of the needs and preferences of our clients.
- Regular supervision and appraisals.
- Reassurance that the health, safety and welfare of our clients and Carers are promoted and protected at all times.
Badrianth Balavenkateshan is the Director of Goodluck care limited. He has a proven track record of being a successful entrepreneur. He was awarded ‘ the entrepreneur of the year’ in 2013. He is an experienced professional and oversees the in-house marketing department. Badri works to ensure that Goodluck Care integrates corporate social responsibility within every aspect of business operations. He also plays a key role in making strategic business decisions.
Vijay Jambulingam is the Managing Director and the Registered Manager of Goodluck care limited. He holds more than a decade of experience in the UK and is a Seasoned IT Business Practice Manager with exposure to various domains including Health & Social Care. As Director of Goodluck care limited Vijay looks after the business operations and marketing along with the other director. His knowledge, expertise and adaptable style helps to direct Goodluck Care limited to being a leading provider of expert home care. Vijay draws on his extensive experience in the health & social care sector to focus on key strategic issues.